Carrer

Customer Support Manager

Join our fastgrowing team as a Customer Care Manager and provide high-level quality support for our customers from all over the world.

Responsibilities:

  • Resolving basic to complex support issues for customer inquiries received via omnichannel support (emails, live chat, and calls)
  • Becoming a product expert and providing documentation updates to our knowledge base
  • Ensuring customers’ satisfaction
  • Communicating with developers from various IT-companies;

Requirements:

  • Advanced English 
  • Analytical & Research Skills
  • Customer-oriented and responsible attitude
  • Will be a great plus:
  • Experience with CRM systems
  • Technical background
  • Experience with native speakers
  • International exchange programs participation
  • Customer service skills and experience

Copywriter

We are looking for a Copywriter to join our international dynamically growing team! If you are totally into writing and creating content with the best perspective and style, this is your chance to become a part of our company.

Responsibilities:

  • Write a clear marketing copy to promote our products/services
  • Prepare well-structured drafts 
  • Proofread and edit blog posts before publication
  • Submit work to editors for input and approval
  • Coordinate with marketing and design teams to illustrate articles
  • Update website content as needed

Requirements:

  • Proven work experience as a Content Writer, Copywriter or similar role
  • Portfolio of published articles
  • Experience writing research using multiple sources
  • Excellent writing and editing skills in English
  • Hands-on experience with Content Management Systems (e.g. WordPress)
  • Ability to meet deadlines
  • BSc in Marketing, English, Journalism or related field
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